Precise ParkLink Wins BOMA Toronto Pinnacle Above & Beyond Award
Wednesday, September 30, 2020
For immediate release
BOMA Toronto hosted its annual Celebration of Excellence Awards on Tuesday September 22. Commercial real estate organizations were recognized for demonstrating excellence in such areas as sustainability, innovation, facility support services, and property management services.
Precise ParkLink was announced as the recipient of the Pinnacle Above and Beyond Award. This award recognizes Precise ParkLink for its extraordinary parking management services, program recommendations, and innovative live central monitoring facility. The award is presented on the merits of a parking technology solution developed for a mixed-use development property in Toronto, where the ownership and management teams were looking to minimize operating expenses without sacrificing logistics and customer service quality.
Susan Allen, President and Chief Executive Officer at BOMA Toronto explains that “The BOMA Toronto Pinnacle Awards are the most prestigious in the Commercial Real Estate Industry (CRE). Synonymous with excellence, they are awarded to partners of the industry who excel above and beyond. As leaders in the parking industry, Precise ParkLink has a history of providing robust and stellar support to the CRE industry. It is my deep honour to congratulate the entire Precise ParkLink team for their 2020 Pinnacle Award in the Above and Beyond Category! This award was very well deserved.”
Award recipient Maria Lato, Marketing Manager at Precise ParkLink explains that, “Our drive to go above and beyond is ingrained in our corporate culture, to the point where a commitment to providing customer-centric service forms an essential part of our hiring practices. We are always looking for creative ways to develop program recommendation that will anticipate and exceed our clients’ needs and expectations.”
Precise ParkLink’s live central monitoring facility – known as IPARC (Interactive Parking Assistance and Response Centre) – is an industry-first in the Canadian parking management space. It provides Precise ParkLink clients and their customers with access to two-way video and voice support with multilingual customer service representatives. Located at its head office in Toronto, IPARC provides real-time service and support to customers across the country by leveraging its parking technology’s network connections.
IPARC enables Precise ParkLink to be an integral partner in managing day-to-day parking operations. It is much more than a customer service call centre. It uses remote access to connect to multi-space meters and gated parking systems. Some of its main features include real-time equipment health notifications, analytics and reporting, e-service dispatch, flexible site coverage, and site-specific protocols—24/7/365. IPARC offers enhanced peace of mind for owners and managers, who know that their facilities are always covered, much like if they were fully staffed.
Precise ParkLink’s Pinnacle Above and Beyond Award has also been registered for the BOMA Canada National Awards, which are to be announced at BOMEX Virtual 2020.
For more information, contact:
Maria Lato
Marketing Manager
Precise ParkLink Inc.
416.398.4052 ext. 512
mlato@precisebi.com
Gail Taylor
Senior Manager, Marketing & Communications
BOMA Toronto
416.232.2451
gtaylor@bomatoronto.org