Patrol Officer
Company Description:
As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.
Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.
Job Summary: The Patrol Officer reports to the Patrol Manager and is to ensure that all dashboard tickets and parking permits are valid.
Location: 100 Floral Parkway
Employment: Full time
Compensation: $20.00 per hour
Mandatory Qualifications:
Must have a valid G license and a clean drivers abstract
Must be punctual and self disciplined
Must be polite and have professional attitude
Positive, friendly, enthusiastic, energetic and personable
Ability to work independently and in team environment
General knowledge of computers
Security license or experience preferable
Mandatory Attributes:
Excellent problem-solving skills, time-management and training skills
Detailed oriented, quick learner and thinker, efficient and possess good attitude, and work ethic
Strong interpersonal skills with the ability to work well on their own or as part of a team
Good oral and written communication skills
Listening skills and the ability to understand and explain procedures in professional manner
Flexible, patient, diplomatic, courteous, tactful and with high level of integrity
Dependable and hardworking
Job Responsibilities / Duties:
Review and understand daily scheduled routes prior to dispatching for shift
Review dispatch email for any client requests/ check calendar for any events
Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to
Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately
Follow procedures regarding log sheets/ recording site visits
Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable
Run plates through enforcement software at applicable sites to confirm registration
Ensure accuracy in issuing infractions (correct information on ticket)
Ensure devices are returned as they were taken, and placed back on charging units for next shifts
Arranging towing of vehicles where applicable, under By-Law regulations
Ability to work outdoors, within a sheltered garage environment
Mandatory health & safety training required to be completed upon hire
Litter pick up and general maintenance of parking equipment
Other duties as assigned
Hiring Contact:
Please submit your resume to enforcementoffice@precisebi.com
Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.