Parking Team Lead

Onsite Parking Staff
Written By

Company Description:

Precise ParkLink is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The team lead, reports to the parking supervisor and is responsible for a specific parking locations to ensure company operations, policies and procedures are met. Ensure 100% client, customer satisfaction and leads on-site staff.

Location: Trillium Hospital - Mississauga, ON

Employment: Full-time

Compensation: $19.50 per hour

Job Responsibilities / Duties:

  • Lead a team of 6 – 15 customer service associates

  • Support the Supervisor & THP parking coordinator

  • Enforced all company policies

  • Mange shift schedule

  • Resolve customer complaints

  • Troubleshooting parking equipment issues on a site level

  • Mange and resolve payroll / Non payroll IPASS queries

  • Run transection reports for HR

  • Monitoring and maintaining inventory

  • One out tickets/value tickets place order as they come  and deliver to departments

  • I-PASS Enrolling /canceling payroll staffs and sending the list to payroll 

  • MIFARE emails – remove IPASS payroll staffs that are  no longer with THP  

  • Perform regular inspection for – Entry/Exit Pay machines and parking office

  • Vehicle Incident  reports

  • HPASS /end shift investigations – if a shift  is not balancing

  • Monitor the appearance and over cleanliness of the parking areas

  • Monitoring parking capacity – P2 digital sign

  • Performs other parking related duties as assigned – Keyscan / Varioflex reports

Hiring Contact:

Please submit resume to tsrs@precisebi.com, and should you be considered a qualified candidate, you will be contacted for an interview.

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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