Review by Technology Journalist Winston Sih: The future of parking- Thinking beyond a mobile app.
4 min read
In a new, safer, and more digital normal, it's important to rethink every step of a customer's journey as we continue to go to essential appointments and ease back to life as we knew it before the pandemic.
Whether that's transitioning to appointments in person, meeting up with friends for dinner, or catching a concert by your favourite artist, parking plays an important role in every journey. Parkedin by Precise ParkLink modernizes, simplifies, and speeds up mobile payments in a way that exceeds customer experience safely.
While other solutions may offer a mobile payment solution, often they are slow to power up, cumbersome with payment handling, and require an app to complete the journey. Parkedin puts the power of choice back in the customer's hands by allowing them to use an app, or intuitively scan a QR code using their smartphone's camera to complete the payment—removing a significant barrier in-app setup that can take up device storage or clutter a home screen.
Fit for All: Flexible, fluid, and frictionless
Parkedin works with both gated parking and/or metered environments, meaning the solution is optimized for operations big and small. Conveniently display information to the customers to complete payment in three easy and quick steps, and in many cases, complete payment securely, contactless, and touch-free—fit for today's new reality.
For gated systems, the dynamic management platform means reservations are personalized with the ability to offer promotions and ease of validation. Simply scale the solution up to adapt to various parking users from one-time visitors to frequent parking subscribers.
Transparent and intuitive user experience
Whether that's at a meter or on the ticket, the exponential adoption of QR codes means customers can easily identify the ability to pay using their mobile device.
Parkedin can be used without a single download and customers can see facility information, rates, and pay on-device in Realtime. Best of all, no additional hardware is required to enable the smart functionalities.
Zeroing in on the last mile: What does it mean?
The last mile is the segment of the journey that will make or break the customer experience. From managing your subscription on a device, secure EV charging, reserve parking, locate your vehicle, valet, or complete payment, unlocking the ability to digital customize the last mile of a parking journey can build loyalty, retention, and increase customer return in other affiliated parking facilities.
Customers can use low-energy Bluetooth to activate hands-free permits, allowing gates to automatically identify vehicles. Coupled with mobile permits and voice activation, Parkedin is not your average mobile solution.
Security-first every step of the way
From an operation standpoint, managing multiple locations is easy with secure cloud enforcement and data-driven reporting—giving you more intelligent information on peak traffic times, flow, and visitor data.
Parkedin integrates with certified banking platforms with the highest PCI compliance, and cross-platform compatibility allows the widest array of devices from iOS, Android, and web-based users to complete transactions with data privacy in mind.
We've all been there—we've lost a ticket or we can't remember our license plate number at the meter—but with Parkedin by Precise ParkLink can eliminate the many pain points of parking in 2021 with technology that's future-proofed for the next generation of urban mobility.
References
Gated parking systems - Precise Parklink: Parking management services. (n.d.). Retrieved August 12, 2021, from https://www.preciseparklink.com/ps-skidata-gated-parking-systems
Parkedin urban mobility - Precise Parklink: Parking management services. (n.d.). Retrieved August 12, 2021, from https://www.preciseparklink.com/ps-parkedin-urban-mobility
Parking meters - Precise Parklink: Parking management services. Precise ParkLink | Parking Management Services. (n.d.). https://www.preciseparklink.com/ps-multi-space-parking-meters.
Winston Sih
Technology Journalist
