Toronto Pearson International Airport

The Client

Toronto Pearson International Airport

As Toronto Pearson International Airport’s operator, the Greater Toronto Airports Authority (GTAA) is focused on growing Pearson as an international gateway. Its vision? To be “the best airport in the world” by providing consumers with reliable service and a welcoming atmosphere.

The Challenges

Advanced Technology for High Volumes

Prior to 2011, Pearson was in need of advanced parking technology that could keep up with the speed of its business. As Canada’s largest parking operation, hosting 50 million passengers a year, the airport requires a parking system that is reliable, secure, nimble and agile—ready to take on whatever comes its way, including a pandemic.

The Solutions

The GTAA prides itself in partnering with best-in-class organizations across the world to help set, meet and exceed the standards that come with being North America’s best airport for three years in a row.

In 2011, the GTAA’s in-house parking management team joined forces with Precise ParkLink to create a secure, reliable and seamless parking operation. To date, this system has allowed the GTAA to exceed its goals and establish a world-class parking operation.

Precise ParkLink’s in-house research and development team has been an invaluable resource for the GTAA. They have engineered software solutions, such as employee parking management, validations, and EMV-certified contactless payment methods, and integrated them with the market’s most advanced technology, including licence plate recognition, gated parking systems, electric vehicle charging stations, and a parking guidance system.

Pearson’s parking operation is sustained using an advanced maintenance and technical support program, which ensures its parking technology is operational and secure at all times. The operation is also supported by a full suite of touchless solution options, allowing the GTAA to adapt its services to the new realities of pandemic-influenced air travel.

The Results


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About Precise ParkLink

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CANADA’S PARKING INDUSTRY LEADER FOR MORE THAN 30 YEARS.

When Precise ParkLink was founded more than 30 years ago, the company was a two-person field operation with a simple aspiration: to make a difference in the world of parking automation.

Since then, Precise ParkLink has grown into a nation-wide managed services and technology firm with more than 700 employees across Canada, a head office in Toronto, and 13 supporting offices across the country.

But what sets us apart from other parking operators isn’t where we are, it’s what we are: a full-service parking solutions provider. One source for all your parking-related needs.

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. We supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Being a vertically integrated company puts us in a unique position. We can provide a level of management and technical integration that is best-in-class. Just ask the hundreds of clients to whom we’ve delivered cost-effective and customer-focused solutions over the years.

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