Precise ParkLink Launches Digital Control Centre (DCC)
For immediate release.
Thursday, April 6, 2023
Precise ParkLink is proud to announce the launch of it’s Digital Control Centre also known as DCC. Building on the successes of Precise ParkLink’s award-winning virtual customer service and live central monitoring centre – IPARC— DCC represents the next evolution in centralized client support, further optimizing our approach to hardware, software and operational support Precise ParkLink provides it’s clients.
Launched in late 2022, DCC currently supports over 830 parking operations Canada-wide. Since its inception, DCC has radically enhanced how Precise ParkLink delivers centralized support services by integrating a variety of services into a unified model. This includes production and support, remote monitoring, customer service, contract management, quality assurance, financial collections and replenishment operations, and enforcement services. This model has created a more efficient and streamlined operational approach for Precise ParkLink’s clients, delivering a greater return on investment.
Luigi Lato, Chief Operating Officer at Precise ParkLink, stated, “We are thrilled to launch the Digital Control Centre to further enhance the services we provide to our clients. With specialized staffing disciplines dedicated to our DCC operation and digitized operations on all fronts, DCC replaces the need to be onsite to run a successful parking operation. Powered by artificial intelligence and machine learning, DCC leverages predictive analyses that allows us to continue to provide a superior level of service. Coupled with our our existing live central monitoring centre, IPARC, and central management system, ParkSuite, Precise has redefined the world of managed parking services.”
Adamo Donatucci, Business Development and Strategy Officer at Precise ParkLink, stated, “The launch of DCC demonstrates Precise ParkLink’s commitment to digital innovation and service quality. It is an exciting beginning to digital parking management, as it is radically changing the way the industry provides operational service and support. Precise ParkLink’s ability to continually innovate and evolve our offerings provides our clients with a competitive advantage and peace of mind knowing that their operations are well taken care of at all times.”
Precise ParkLink looks forward to continuing to support parking operations across Canada by remaining a reliable technology partner focussed on meeting the evolving needs of our clients and their customers.
For more information, please contact:
Cassandra Carchesio
Interim Manager, Marketing & Communications