City of Edmonton
The Client
The City of Edmonton is the capital of Alberta, located in Western Canada. With a population of approximately 1 million, Edmonton is home to the largest mall in North America — the West Edmonton Mall.
The Challenges
Integration with Payment Zones
The City of Edmonton was looking to upgrade its parking solutions to meet current payment zone requirements. Because on-street parking was already divided into numerous zones with customized regulations, the City needed a parking provider who could accommodate and program the equipment to work with already-existing city zones.
The Need for Upgraded Technology
The City of Edmonton expected high-performing third-party technology integrations that would be conducive to solar-powered Pay-by-Licence-Plate parking meter technology. It not only needed the integrations to make parking enforcement easier; it required a solution that the City could maintain, and one that would of course make the parking experience as seamless as possible for drivers.
The Solutions
The City of Edmonton chose to partner with Precise ParkLink because of its more than 30 years’ experience in managing municipal and government contracts across Canada.
Integrative Solutions
In September 2015, Precise ParkLink completed the deployment for a project with the City of Edmonton that included 400 Pay-by-Licence-Plate CWT pay stations. This project involved integrations with the ParkPlusTM system and Tannery Creek for enforcement, as well as mobile (smart phone) payment.
Today, the City has over 425 pay stations, after purchasing additional machines in order to accommodate growing parking requirements.
Custom Zoning
In order to meet the City’s zone requirements, we developed a custom interface of predefined zones. As a result, when a parking patron walks up to a CWT pay station, the zone the person is parked in automatically appears on the display, which reduces the transaction process by one step.
The patron also has the option to change the predefined zone if, for example, they parked in Zone X and purchased parking time at a pay station located in Zone Y. Therefore, end users can purchase parking time and add additional time from any CWT pay station in the city. All pay stations are fully customized with overlays and decals.
City Staff Maintenance
To meet the City of Edmonton’s requirement of having City staff maintain the pay stations, Precise ParkLink trained and provided comprehensive equipment maintenance training manuals to City staff. This gave staff members the expertise required for maintaining the parking meters on their own.
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About Precise ParkLink
CANADA’S PARKING INDUSTRY LEADER FOR MORE THAN 30 YEARS.
When Precise ParkLink was founded more than 30 years ago, the company was a two-person field operation with a simple aspiration: to make a difference in the world of parking automation.
Since then, Precise ParkLink has grown into a nation-wide managed services and technology firm with more than 700 employees across Canada, a head office in Toronto, and 13 supporting offices across the country.
But what sets us apart from other parking operators isn’t where we are, it’s what we are: a full-service parking solutions provider. One source for all your parking-related needs.
Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. We supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.
Being a vertically integrated company puts us in a unique position. We can provide a level of management and technical integration that is best-in-class. Just ask the hundreds of clients to whom we’ve delivered cost-effective and customer-focused solutions over the years.