City of Ottawa
The Client
The City of Ottawa is the capital city of Canada, and is nestled within the province of Ontario. It is the fourth-largest urban region in the country, with over 1.4 million Canadians calling the city home. Known as both an English and French-speaking region, the City of Ottawa is renowned for its world-class research centres, academic institutions and international business operations.
The Challenges
Before partnering with Precise ParkLink, the City of Ottawa had no existing procurement contract with a parking provider. The parking infrastructure was being managed solely by the city themselves, posing a series of challenges such as regular maintenance and technical difficulties. The existing coin-based parking technology throughout the city made it difficult to monitor the performance of on- and off-street parking throughout the city.
The Solutions
As the City of Ottawa’s managed parking service and technology provider for over ten years, Precise ParkLink has supplied, installed and continues to manage the city’s parking infrastructure, allowing them to meet and exceed their resident and visitor-focused parking needs. Because of this, in October 2020, the council unanimously approved a 5-year extension of the procurement contract. Ottawa’s investment in over 700 pay-and-display parking meters for both on- and off-street parking, secure revenue processing, collection, replenishment and reporting, and a maintenance and technical support package to sustain their parking equipment have proven to and will continue to be successful for years to come.
The Results
DG7 Pay-and-Display parking meters
Secure revenue processing, collection and replenishment
Financial reporting
Ongoing maintenance and technical support
Wayfinding and instructional signage
Related Case Studies
MUNICIPAL PARKING MANAGEMENT SOLUTIONS
About Precise ParkLink
CANADA’S PARKING INDUSTRY LEADER FOR MORE THAN 30 YEARS.
When Precise ParkLink was founded more than 30 years ago, the company was a two-person field operation with a simple aspiration: to make a difference in the world of parking automation.
Since then, Precise ParkLink has grown into a nation-wide managed services and technology firm with more than 700 employees across Canada, a head office in Toronto, and 13 supporting offices across the country.
But what sets us apart from other parking operators isn’t where we are, it’s what we are: a full-service parking solutions provider. One source for all your parking-related needs.
Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. We supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.
Being a vertically integrated company puts us in a unique position. We can provide a level of management and technical integration that is best-in-class. Just ask the hundreds of clients to whom we’ve delivered cost-effective and customer-focused solutions over the years.