Patrol Officer

Onsite Parking Staff
Written By

Company Description:

Precise ParkLink is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

Precise ParkLink is currently recruiting Patrol Officers responsible for verifying the validity of dashboard tickets, reservations, and parking permits at contracted private properties throughout the City of Ottawa.

Location: Ottawa, ON

Employment: Full-time (this posting is for a current, existing vacancy)

Shift Hours: 10:00 am - 6:00 pm

Compensation: $19.00 per hour

Mandatory Qualifications:

  • General proficiency with computers and cellular devices

  • Valid G driver’s licence with a clean abstract, to be provided at time of hire

  • Basic understanding of vehicle maintenance

  • Prior experience in parking enforcement or a security background is a significant asset

  • Criminal and credit records check required before hiring (completed by Precise ParkLink)

Desired Attributes:

  • Punctual, self-disciplined, and a self-starter

  • Ability to work independently with minimal supervision, while also contributing effectively in team settings

  • Skilled in de-escalating situations; courteous and level-headed

  • Quick learner, able to absorb training efficiently

  • Polite, professional attitude

  • Positive, friendly, enthusiastic, and personable demeanour

  • Strong communication skills

  • Bilingualism is considered an asset

Key Responsibilities:

  • Review and understand scheduled routes before each shift dispatch

  • Check dispatch emails for client requests and refer to calendar for upcoming events

  • Respond promptly to client requests for enforcement, communicate to confirm receipt, and provide a debrief after attending to calls

  • Inspect vehicles and required devices before departing for shift; report any issues immediately to the manager

  • Carefully check expiry dates and times on parking receipts displayed on dashboards, as well as approved hangtags when applicable

  • Run licence plates through enforcement software at designated sites to confirm registration

  • Ensure infractions are issued accurately with correct information on tickets

  • Return devices in their original condition and place them on charging units for subsequent shifts

  • Arrange for towing of vehicles where necessary, following By-Law regulations

  • Work outdoors and within sheltered garage environments

  • Complete mandatory health and safety training upon hire

  • Perform other related duties as assigned

Hiring Contact:

Please submit resume via Indeed job posting, or via email to Elena Grizodub, HR Coordinator, tsrs2@precisebi.com. Should you be considered a qualified candidate, you will be contacted for an interview.

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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